Returns & Exchanges
At boAt, we want you to be fully satisfied with your audio experience. If you are not happy with your purchase, you can return or exchange your product within 15 days of delivery, provided it is in original condition with all packaging intact.
Initiate Request
Visit our Returns Center on the website and enter your order ID and email address to start the process.
Pack the Product
Securely pack the item in its original box along with all accessories, manuals, and the invoice to ensure a smooth inspection.
Handover to Courier
Our logistics partner will arrive at your doorstep within 24-48 hours to pick up the package at no additional cost to you.
Quality Check & Refund
Once the product reaches our warehouse and passes the quality inspection, your refund or exchange will be processed within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing