Frequently Asked Questions
Everything you need to know about your boAt experience.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track it through the 'Manage Your Order' section on our website.
What is the warranty policy on boAt products?
Most boAt products come with a 1-year limited warranty from the date of purchase. You can register your product on our website to activate and claim warranty services.
What are the available payment methods?
We accept a wide range of payment options including Credit/Debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes.
How do I return or exchange a defective product?
If you receive a defective item, you can raise a replacement request within 7 days of delivery through our Support Portal. We will arrange a pickup and send a replacement after inspection.
How long does shipping usually take?
Orders are typically processed within 24 hours. Depending on your location, delivery usually takes between 2 to 5 business days.
Are boAt products water-resistant?
Many of our products feature IPX ratings for water and sweat resistance. Please check the specific product specifications page for the exact IPX rating of your model.